Bunny Studio's Privacy Policy

Last updated:

By visiting and using the Bunny Studio websites (owned and operated by Bunny Studio) ("Bunny Studio", "Bunny", "we", "us" or "our") located at the urls https://bunnystudio.com, https://bunnyinc.com, https://voicebunny.com, and www.bunnystudio.ai, (the " Site"), you agree to accept the practices described in this privacy policy (the "Privacy Policy"). If you do not agree to the terms of this Privacy Policy, please do not use the Site. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in the Bunny Studio Terms of Use.

Bunny Studio reserves the right to modify this Privacy Policy at any time, so each time you use the Site, you should check the date of this Privacy Policy (which appears above) and review any changes that have been made since your last visit to the Site. Where appropriate or required by law, we shall affirmatively notify you of any changes to this Privacy Policy.

We want to develop relationships with our customers based on respect and integrity. We are aware of the trust and confidence you demonstrate when you visit the Site and provide us with information. This Privacy Policy is posted to demonstrate our commitment to protecting your privacy online.

1. Information Collection By Bunny Studio

1.1 Information You Directly and Voluntarily Provide to Us: We collect the following types of personal information (collectively, "Personal Information") that you voluntarily provide through the Site.

  • Profile or Contact Data, such as name, username, postal address, telephone number, gender, and email address.
  • Identifiers, such as Driver’s License number, photo of a state identification card, and passport number.
  • Payment Data, such as payment card type, credit or debit card number (last 4 digits only), full credit or debit card number, bank account information, billing address, billing email, and billing phone number. Note that only our payment processors (currently Stripe, Inc., and Paypal, Inc.) has access to complete credit or debit card number.
  • Financial Account Data of our creators, such as bank account details, payee email address, physical address, W9 and W8 tax forms, and photo of government-issued ID (such as a driver’s license, national ID, or passport).
  • Social Media Data, such as information from your social media profile. Specifically, if you interact with a third party service when using our Sites, such as if you use a third party service to log-in to our Sites (e.g., Facebook), or if you share content from our Sites through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service.
  • Voice Recordings and Associated Information, such as recordings of your voice that you upload to the Site and attributes that you identify (such as genders and ages you report that you perform extremely well).
  • Video Recordings that are uploaded to our Site.
  • Other Personal Information. "Other Personal Information" is information combined with Personal Identifiers that may include credit card information, purchase history, correspondence sent to us through the Site or information regarding your tastes and preferences. In addition, when you register with the Site we ask you to create a unique user ID and password which will be associated with the Personal Identifiers you have provided.

1.2 How We Directly Collect Personal Information: There are a number of different ways that we collect Personal Information from you. These may include:

  • Commercial Data/Purchase History. We collect your Personal Information when you purchase Bunny Studio products through the Site. We will require sufficient information to complete your purchase, which will include your name, postal address, email address, telephone number and credit card information. We retain a record of your purchase history with Bunny Studio.
  • Customer Support. You may provide us with Personal Information when you call or email us to request technical assistance with our products or information that you would like to receive about our products.
  • Email/Direct Mail Campaigns That You Approve. If you elect to receive promotional communications from us, from time to time we may contact you with information about new products, promotions or special offers. If you want to stop receiving promotional communications from us, you can follow the unsubscribe instructions at the bottom of a promotional email or contact us at Bunny Studio.

1.3. Information That We Automatically Collect From Your Computer: We (or service providers on our behalf) may automatically collect information from you using "cookies," “pixels,” "web beacons," and similar tracking technologies (collectively, “Tracking Technologies”). Cookies are small amounts of data that are stored within your computer's Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. Web beacons are web page elements that can recognize certain types of information on your computer such as cookies and the time and date of a page viewed. “Pixels” are snippets of code that load when a user visits a website that helps the website provider obtain information about website visitors and what actions they took.

1.4. Information collected by Tracking Technologies may include, without limitation:

  • Device/IP Data, such as your IP address, device ID, and your browser type and version, operating system and platform.
  • Web Analytics, such as web page interactions, the pages you visit within the Site;
  • the date and time of your visit to the Site;
  • the websites you visit before or after visiting the Site, statistics associated with the interaction between device or browser and the Site, and browsing or search history.
  • Geolocation Data, such as IP address-based location information.

1.5 Information We Collect from Third Parties: We may collect Personal Information about you from data brokers that assist us with generating leads. We may receive the following types of Personal Information from data brokers: name, business email address, company, job position and business phone number. We may use data gathered automatically from your computer to help us recognize you as a previous visitor to the Site, to serve relevant online advertising to you or to analyze trends and statistics to improve your experience of the Site. You can set your browser to reject cookies or to notify you when you are sent a cookie. You can also purchase and download software that will allow you to visit the Site without providing the information gathered by cookies. You are welcome to use the Site if you use such software, but your experience while visiting the Site may not be optimal.

1.6. Data That Is Not Personal Information We may create aggregated, de-identified or anonymized data from the Personal Information we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build and improve the Site and services offered through the Site and promote our business, provided that we will not disclose such data in a manner that could identify you.

2. Collection of Personal Information by Third Parties.

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to collect information about your use of the Site. Google may use cookies to collect information about what content you view, what purchases you make, the social media features you access, what websites you visit immediately prior to visiting the Site, and your system information and geographic information. The information generated by the Google cookies about your use of the Site (including your IP address) will be transmitted to and stored by Google. The information collected by Google allows us to analyze your use of the Site.

If you visit the Site from a third-party website the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party website to the Site. Your activities on the Site while such a code is active may be reported back to the third party website. The presence of a third party navigation bar at the top of any page on the Site is an indication that the third party website may be able to see your activity on the Site

The Site may include third-party advertising, links to other websites, and other content from third-party businesses. These third-party sites, businesses, and advertisers, or advertising companies working on their behalf, may use web beacons and cookies to measure the effectiveness of their ads, personalize or optimize advertising content and to track users who click on the links made available through the Site. We do not have access to or control over web beacons or cookies that these third parties may use. We are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites you visit.

Some third-party advertising companies may provide a mechanism to opt-out of their technology. For more information about the opt out process, you may visit the Network Advertising Initiative website, available at http://www.networkadvertising.org/managing/opt_out.asp.

We may also provide social media features through the Site that enable you to share information with your social networks and to interact with Bunny Studio on various social media sites. Your use of these features may result in the collection or sharing of information about you by these sites, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.

For additional information regarding the Tracking Technologies we use, please see our Cookie Policy.

3. Use of Information Collected By Us

We use the information described above to process and fulfill any orders you place through the Site,

  • Providing, Customizing and Improving the Site
    • Creating and managing your account or other user profiles.
    • Processing orders or other transactions; billing.
    • Providing you with the products, services or information you request.
    • Meeting or fulfilling the reason you provided the information to us.
    • Providing support and assistance for the Site.
    • Improving the Site and services provided thereon, including testing, research, internal analytics and product development.
    • Developing new Services.
    • Personalizing the Site and services provided thereon, website content and communications based on your preferences.
    • Doing fraud protection, security and debugging.
    • Carrying out other business purposes stated when collecting your Personal Information or as otherwise set forth in applicable data privacy laws.
  • Marketing the Services
    • Marketing and selling the Services.
    • Showing you advertisements, including interest-based, online behavioral or targeted advertising.
  • Corresponding with You
    • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Bunny Studio or the Services.
    • Sending emails and other communications according to your preferences.
Other Permitted Purposes for Processing Personal Information

In addition, each of the above referenced categories of Personal Information may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Bunny Studio or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent.

4. Sharing of Information with Third Parties

Sharing of Personal Information with Third Parties as expressly provided in this Privacy Policy, we will not rent, sell or otherwise disclose your Personal Information to unrelated or unaffiliated third parties without your consent.

4.1 Service Providers: We may employ other companies or individuals ("Service Providers") to provide certain services to us or on our behalf, such as operating and supporting the Site and services offered thereon, processing payments and fulfilling orders you place through the Site, analyzing data, or performing marketing or consulting services. These Service Providers will only have access to the information needed to perform these limited functions on our behalf and are required to provide your Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your Personal Information for any purpose other than the purpose for which the applicable Service Provider was engaged by us and/or as stated in this Privacy Policy. Any Service Providers that use data received from us may only do so in accordance with this Privacy Policy. Service Providers include:

  • Hosting services
  • Fraud prevention service providers
  • Co-location service providers
  • Telecommunication service providers
  • Support software service providers
  • Project management software service providers
  • Marketing service providers.

4.2. Analytics Partners: These parties provide analytics on web traffic or usage of the Services. They include Companies that track how users found or were referred to the Services and companies that track how users interact with the Services.

4.3. Payment Processors (Stripe, Inc., and PayPal, Inc.): If you place an order through the Site, the information you provide will be transmitted to our Payment Processors to carry out the purchase.

4.4. Other users or the general public, where you post information publicly or as otherwise necessary to effect a transaction initiated or authorized by you through the Site.

4.5. Social media services, if you interact with them through the Site.

4.6. Our affiliates.

4.7. Law Enforcement and Protection of Users: To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates or customers. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

5. Session Replay

We may use session replay technology in order to identify and resolve customer issues, to monitor and analyze how you use our Services, to better understand user behavior, and to improve our Services. By continuing to use the Services, you consent to the use of session replay technology. If you would like to change your settings with respect to session replay technology, you can access your Cookie management settings by clicking [LINK].

6. Additional Privacy Protections for Children Using the Internet.

The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect Personal Information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide us with Personal Information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted Personal Information without verifiable parental consent, we will remove his or her Personal Information from our files. We understand that children may not fully understand all of the provisions of this Privacy Policy or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit.

7. Security.

We seek to protect your Personal Information from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Information and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

8. Corrections/Information Removal.

If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by contacting us at legal@bunnystudio.com

9. Contact Information.

If you have any questions or concerns about this Privacy Policy, please e-mail us at legal@bunnystudio.com, send a letter to: 4023 Kennett Pike #50735 Wilmington, DE 19807 or call us at +1 (415) 749-9221.

9.1. Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

10. Your California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Information that was shared with these third parties and the names and addresses of the third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to: legal@bunnystudio.com

11. Business Transfer.

In the event that Bunny Studio is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any Personal Information owned or under the control of Bunny Studio may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the Personal Information and other information we have collected pursuant to this Privacy Policy.

12. Use of Information Outside of Your Country of Residence.

The Site is directed to users located in the United States. If you are located outside of the United States and choose to provide your Personal Information to us, you should be aware that Bunny Studio may transfer your Personal Information to the United States and process it there. The privacy laws in the United States may not be as protective as those in your jurisdiction. By providing your Personal Information to Bunny Studio, you acknowledge that your Personal Information may be transferred to the United States.

13. Information for European Union and United Kingdom Residents

In this section, we use the terms “Personal Information” and “processing” as they are defined in the GDPR, but “Personal Information” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. Bunny Studio will be the controller of your Personal Information processed in connection with the Sites. Note that we may also process Personal Information of our customers’ end users or employees in connection with our provision of services to customers, in which case we are the processor of Personal Information. If we are the processor of your Personal Information (i.e., not the controller), please contact the controller party in the first instance to address your rights with respect to such data.

If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Information shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at legal@bunnystudio.com

13.1. What Personal Information Do We Collect From You?

Please see the “Information Collected by Bunny Studio” section further above.

13.2. How Do We Use Your Personal Information?

The “Use of Information Collected By Us” section above explains how we use your Personal Information.

We will only process your Personal Information if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

  • Contractual Necessity: We process the following categories of Personal Information as a matter of “contractual necessity”, meaning that we need to process the data to perform under our Terms of Use with you, which enables us to provide you with the Sites. When we process data due to contractual necessity, failure to provide such Personal Information will result in your inability to use some or all portions of the Sites that require such data.
    • Profile or Contact Data
    • Payment Data (in conjunction with third party payment processor)
    • Financial Account Data
    • Identifiers
    • Your native languages and accents
    • Voice genders and ages you indicated that you can perform extremely well
  • Legitimate Interest: We process the following categories of Personal Information when we believe it furthers the legitimate interest of us or third parties
    • Profile or Contact Data
    • Voice recordings
    • Video recordings
    • Gender
    • Social Media Data
    • Device/IP Data
    • Web Analytics
    • Geolocation Data
    • Commercial Data/Purchase History
  • Examples of these legitimate interests include:
    • Operation and improvement of our business, products and services
    • Marketing of our products and services
    • Provision of customer support
    • Protection from fraud or security threats
    • Compliance with legal obligations
    • Completion of corporate transactions
  • Consent: In some cases, we process Personal Information based on the consent you expressly grant to us at the time we collect such data. When we process Personal Information based on your consent, it will be expressly indicated to you at the point and time of collection.
  • Other Processing Grounds: From time to time we may also need to process Personal Information to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

13.3. How and With Whom Do We Share Your Data?

Please see the “Sharing of Information with Third Parties” section above.

13.4. How Long Do We Retain Your Personal Information?

We retain Personal Information about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Information. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Information, why we collected the Personal Information, and the sensitivity of the Personal Information. In some cases we retain Personal Information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

13.5. Personal Information of Children

As we said above, we do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Sites or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us Personal Information, please contact us at legal@bunnystudio.com

13.6. What Rights Do You Have Regarding Your Personal Information?

You have certain rights with respect to your Personal Information, including those set forth below. For more information about these rights, or to submit a request, please email legal@bunnystudio.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Information, if necessary to verify your identity and the nature of your request.

  • Access: You can request more information about the Personal Information we hold about you and request a copy of such Personal Information. You can also access certain of your Personal Information by logging in to your account -using your email and password-, and then clicking on ‘contact information’.
  • Rectification: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. In certain circumstances, you can correct some of this information directly by by logging in to your account -using your email and password-, and then clicking on ‘contact information’.
  • Erasure: You can request that we erase some or all of your Personal Information from our systems.
  • Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure is necessary to enable you to utilize some or all of our Sites.
  • Portability: You can ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
  • Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Information for certain purposes.
  • Restriction of Processing: You can ask us to restrict further processing of your Personal Information.
  • Right to File Complaint: You have the right to lodge a complaint about Bunny’s practices with respect to your Personal Information with the supervisory authority of your country or EU Member State.

13.7. Data protection representatives

Individuals and data protection supervisory authorities in the EU and the UK may contact our data protection representatives according to Articles 27 EU and UK GDPR:

EU: DP-Dock GmbH, Attn: Bunny Studio Inc., Ballindamm 39, 20095 Hamburg, Germany UK: DP Data Protection Services UK Ltd., Attn: Bunny Studio Inc., 16 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom www.dp-dock.com bunnyinc@gdpr-rep.com

14. Cookie Policy

To read about our cookie policy, click here

15. What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to legal@bunnystudio.com and we will try to resolve your concerns.