Question 1

Where do you produce your audio services?

Accepted Answer

At Bunny Studio, we pre-vet all our Bunny Pros to ensure they are recording and working from professionally-equipped studios and software. Whether it is audio post-production services, editing audios, or creating an audio ad, our in-house audio editors review every project to ensure no distortions, echos, imbalance, or plosives. All our audio projects are plug-and-play ready for broadcast or distribution.

Question 2

What {{deliverable}} formats do you deliver?

Accepted Answer

All our Bunny Pros deliver audio services in 2 formats. They include stereo files of WAV (44 .1KHz,16-bit), and MP3 (320bps). If you require a different format, reach out to our 24/7 support team via live chat or email [support@bunnystudio.com](mailto:support@bunnystudio.com) for assistance.

Question 3

What is the difference between Bunny Studio's {{deliverable}} and other freelancer platforms?

Accepted Answer

Unlike quick audio editor online platforms, thorough and professional audio editing and audio post-production services require a keen ear and plenty of time. 
 
 At Bunny Studio, we work with human audio editors, voice artists, and sound engineers around the globe to deliver your projects around the clock. Each Bunny Pro has been rigorously tested for their specialized audio skills and has a proven track record of delivering meticulous audio projects with experience. 
 
 This means no more steep learning curves and costly software subscriptions for you. We have your audio project covered!

Question 4

How do I pick between bookings, speedies, and contests for my {{deliverable}} service?

Accepted Answer

At Bunny Studio, we make embedding our creative services into your workflow easy and flexible. Bookings, contests, and speedies are our fulfillment types. In other words, they are methods by which you can choose to create your project. Here's what they work:
  
  Speedy: Our patented AI tech matches you with the perfect Bunny Pro, so you get deliverables fast. This saves you the time of browsing through endless Bunny Pro samples. 
  
  Booking: Browse, bulk-share samples with collaborators, and directly book a Bunny Pro of your choice. Our powerful filters make sifting through Bunny Pros easy peasy. 
  
  Contest: Get 3 befitting proposals for your project and pick the winner to deliver your work. Get inspiration for your project's creative direction.
  
  For more information on how our creative process works, visit [https://bunnystudio.com/how-it-works/](https://bunnystudio.com/how-it-works/)

Question 5

Do you charge extra for revision requests?

Accepted Answer

No. Revisions are included in your fees!
 
 We want you to love your  project and are here to help otherwise. The flat rate you pay includes unlimited revisions so long as the requests are made within 90 days of your project creation. 
 
 So long as instructions or creative direction for the revision do not stray from your initial project brief, no additional costs will be incurred.

Question 6

How do I start a {{deliverable}} project with Bunny Studio?

Accepted Answer

With Bunny Studio, you can start a  project in 2 minutes.
 
 To begin, click on ""CREATE A PROJECT"" and drag and drop video files, scripts, and samples through our user-friendly project form. Include detailed instructions such as file labeling instructions, sections of video you want edited, or preferred language in your project brief, and submit. 
 
 Next, our Bunny Pro will get to work on your masterpiece, after which our in-house team will review the completed project against our stringent quality standards. 
 
We will notify you when your project is ready for download, but we are always just a click away! Contact us via our 24/7 live chat or email us at [support@bunnystudio.com](mailto:support@bunnystudio.com) anytime if you need tailored assistance.

Question 7

Can I make changes to my {{deliverable}} project after submitting it?

Accepted Answer

That depends on whether we've started working on your . Once you've filled up and submitted the project form along with your payment, our creative specialists will approve your project to ensure all instructions are clear before sending it to a Bunny Pro. You can still modify or edit your project if the Bunny Pro has not accepted the work. 
 
 To do so, click on ""modify project"" to access a project form with your pre-filled information. The modified project will replace your first project, but keep in mind that the price may change according to your requirements. 
 
 If your project shows ""The Bunny Pro is working on your project"" on the dashboard, don't worry. You can still request a revision once the Bunny Pro delivers your project. However, if you're on a time crunch, contact our live chat or email [support@bunnystudio.com](mailto:support@bunnystudio.com) for assistance.

Question 8

Do you have any sort of deal for large volume {{deliverable}} projects?

Accepted Answer

Yes, we do! 
 
 Aside from on-demand projects, we also offer a monthly subscription plan for clients with recurring creative services needs. Project hours can also be used on other formats of projects such as audio, video, and design. The value-added subscription includes unlimited concurrent projects, your own curated team of Bunny Pros, and a dedicated project coordinator. To find out more about our subscription plan, visit [https://bunnystudio.com/plans/](https://bunnystudio.com/plans/).
 
 If you have a large-scale  project but are not looking to pay for a subscription, contact us via our live chat or email to [support@bunnystudio.com](mailto:support@bunnystudio.com), and our special operations team will cater to your project's needs.

Question 9

What forms of payments does Bunny Studio accept?

Accepted Answer

We accept payments through PayPal and credit cards. Bank wires are only available for clients based in the US. Please contact us through [inboundsales@bunnystudio.com](mailto:inboundsales@bunnystudio.com) for further instruction in case you're paying with a bank wire or have any questions about payment forms.

Question 10

What can I do if I'm not satisfied with my {{deliverable}} project?

Accepted Answer

Bunny Studio's  services are risk-free because of our money-back guarantee.
 
 We support our satisfaction guarantee policy with unlimited revisions, Bunny Pro pre-vetting, and in-house quality checks to ensure deliverable standards. 
 
 Should your audio project still not meet your expectations, you have the right to reject the deliverable, in which case, we will credit the entire amount back to your balance. 
 
 However, do note that refunds can only be requested up to 28 days after project completion. If you would like to request a refund, contact us through our live chat or email [support@bunnystudio.com](mailto:support@bunnystudio.com).

Question 11

Can I speak to my Bunny Pro directly about my project?

Accepted Answer

At Bunny Studio, all  services include complete project management by our team. That means you save hours on headhunting and freelancer coordination. 
 
 Since our audio Bunny Pros work from all around the world, they may be in a different time zone from you. That's why we have a 24/7 support team to assist you in all projects. You can also schedule a call with us through our live chat for tailored assistance.
 
 Alternatively, If you want to instruct your Bunny Pro personally, you can record a file and upload it during your project submission. You can also include further instructions when requesting revisions.

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